This policy explains what postcode.dog processes when you use the service, which cookies we use and how you can exercise your rights. We keep data collection to what is needed to run a post code lookup tool.
1. Who we are
postcode.dog is a post code lookup and address reference service. For privacy questions or requests, contact support@postcode.dog. We are the controller of the account-free data described below.
2. What we process
- Query content: the post code, city, address or text you submit, used to return results. Queries may be sent to a geocoding provider when you search a street address.
- Technical data: IP address, browser type, requested URL, timestamps and security signals processed by our hosting and edge provider (Cloudflare) to deliver and protect the service.
- Aggregate usage: anonymous page views and query types used to improve parsing and matching. We do not build user profiles or log full addresses as part of analytics.
- Language preference: a functional cookie that remembers your chosen interface language.
3. Cookies
We use only functional and security cookies. We do not use advertising or cross-site tracking cookies.
- postcodedog_lang — stores your interface language for up to 1 year; SameSite=Lax; functional.
- Cloudflare security cookies (for example __cf_bm) — short-lived bot-management and security cookies set by our edge provider when applicable.
4. How we use data and legal bases
We use query content to provide the lookup you request. We use technical data for security, fraud prevention, debugging and aggregate service measurement. Under GDPR/UK GDPR, the legal bases are performance of the service you request, our legitimate interests in security and improvement, and consent where required for optional features (we currently use none).
5. Sharing and processors
We do not sell personal information or share it for targeted advertising. We use service providers for hosting, security and geocoding, including Cloudflare, Mapbox, OpenStreetMap and Nominatim. Those providers process data under their own terms and privacy policies. We may disclose data if required by law or to protect the service.
6. Retention
Full addresses are not retained in our application logs as a matter of course. Edge and security logs are kept for a short period according to our provider’s settings and then deleted or aggregated. Geocoding providers may retain requests under their own policies. The language cookie remains until it expires or you clear it.
7. International transfers
Our providers may process data in countries other than yours, including the United States and the European Union. Where required, transfers rely on standard contractual clauses or an equivalent safeguard offered by the provider.
8. Your rights
Depending on your location, you may request access, correction, deletion, restriction, objection or portability, and you may withdraw consent. Email support@postcode.dog and we will respond within the period required by applicable law. You may also complain to your local data protection authority.
9. Children
The service is not directed to children under 16 and we do not knowingly collect their personal information.
10. Changes and contact
We may update this policy and will post the new version here. For privacy requests or questions, contact support@postcode.dog. See Privacy Choices for cookie and rights controls.